Refund policy

RETURNS POLICY

We pride ourselves on being an ethical and environmentally friendly company so that means as part of our zero-waste policy we print each item to order.

Please check our sizing guides carefully in order to get the right size first time around, or speak to our friendly team who are always happy to offer advice on sizing.

UK Customers - We will happily offer one-time size exchanges within 30 days to make sure you get the perfect fit.

If there is an issue with the print quality or t'shirt please let us know ASAP with photographic proof so we can let the printer know and arrange for you to get a replacement t'shirt. 

HOW TO RETURN ITEMS  (UK Customers) To be eligible for an exchange, your item must be unworn, unwashed and in the same condition that you received it. No pet hairs, perfume, deodorant or make up marks.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To complete your return, please email our support team to get your unique returns reference. Any items returned without a note letting us know your unique returns reference is likely to experience long delays, or may not be identified at all. 

We do not cover the postage cost of returning the first item back to us, but we will cover the postage costs of sending your new item out to you.

Once your returned item has been received and processed by the team, we will process your new order within 5 business days. If you'd like to check the status of your new order at any time, feel free to reach out to the team at sohilariousclothing@gmail.com 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item(s) and if the items do not reach us, we sadly will not be able to replace or refund.

USA / CANADA CUSTOMERS / ROW - Please note: We can't except returns for the wrong size ordered as we're based in the UK and it will be too expensive for you the customer to return and we would need to pay customs on the item when it arrived in the UK.

USA / CANADA CUSTOMERS - We only give refunds if the product is faulty - in this case the items can be returned to the printer in the USA for a replacement.